Jeppesen NavData Databases

This page is a reference to help you if you are upgrading your PDA to the latest Jeppesen NavData database.

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1. Pre-requisites

You need a Windows PC in order to use the JSUM application for updates.

The update process requires you to have installed the Jeppesen Services Update Manager (JSUM) application to your PC. If you haven't already got this, then please download it from the Jeppesen website.

You must have set up your PC so that it HotSyncs correctly with your PDA. Consult your PDA's user documentation or the Palm website if you are unsure how to do this.

2. Getting an account with Jeppesen

You will need an account with Jeppesen, and to do this you need to call them. Jeppesen will take your payment details and will give you a username and password which you can use with JSUM.

CountryPhone Number
US Toll Free1-800-621-5377
US Direct303-799-9090
UK Toll Free08000 UK JEPP or 0800 085 5377
Germany, Austria, Switzerland and France Toll Free00800 JEPPESEN or 00800 53773736
Other Eastern Hemisphere Customers+49 6102 5070

3. Download NavData using JSUM

The following help is available for JSUM:

Run the JSUM program, and then login to JSUM using your Jeppesen username and password. Select your download and click 'Start'.

4. Package Installer & Hotsync Process

[Package Installer Tool]

After the download finishes you will see the Package Install Tool.

Select the correct HotSync user ID and click 'OK'. Then HotSync your PDA - this will install the NavData databases to your PDA.

Verify the installation by running FlightMaster and checking the cycle number on the NavData information which appears.

Help & Support

If you are having difficulties please contact us.